Rock Chip & Cracked Windshield FAQs
Damage Control
What should I do to keep my windshield chip damage from spreading?
Contact MyRockChip and make an appointment to get it repaired as soon as possible!
Check with your insurance agent, they may pay for the repair.
Preparation
Changes in temperature can cause extra time for your windshield rock chip repair, here’s how you can help:
Park in shade area. Lower your side windows allowing air to circulate if in a secure area.
When the windshield is too hot to touch, it needs to be cooled to be repaired. Usually takes about 15 minutes away from direct sunlight.
Don't wash your vehicle, the change in temperature may cause it to spread
Rock Chip Service
How long does it take to do the rock chip or crack service repair
Most windshield rock chip repairs or cracks take 20 minutes in ideal conditions. Rain or excess heat will normally double the time required as it takes additional time to dry the windshield or allow it to cool before the repair can be done.
What are the reasons a Chip may spread**?
Damage located 4” to 6” around the edge of the windshield is more likely to affect the structural integrity of the windshield as it is always under tension.
Type of break Eagle, Star, & Bridged are more likely to spread. Bullseye & Combo are less likely to spread if there are no spikes protruding out of them.
Extreme temperatures or changes in temperature.
**Note: it is possible for the chip/crack to spread during repair.
Will I notice the break after its been repaired?
Most repairs will improve the looks of your windshield by 70 - 90%.
Is there a Guarantee?
Yes, MyRockChip has an auto life guarantee on the repair.
What happens after the repair is done?
The vehicle can be driven, washed and etc as soon as the repair is done, no waiting period.
Pricing & Payment
Does my insurance company cover my rock chip windshield repair work?
Most insurance companies will cover windshield repairs. Here is a list of many that do, but limited to:
21st Century, Allstate, AIG, American Commerce, Ameriprise, Amica, California Casualty, Chubb, Erie, Esurance, Farmers, GEICO, Germania, Grange, Liberty Mutual, Metlife, Motorists Mutual, Nationwide, Pemco, Progressive, Safeco, The Hartford, Travelers, USSA, Westfield.
Note: State Farm & AAA does not waive the deductible under comprehensive coverage for repairs.
What will it cost if I have to pay out of pocket for the rock chip windshield repair work?
$80/$85** - 2 chips, cash/credit card respectively.
$100/$105** - cracks from 4”-12”, cash/credit card respectively.
What payment types do you accept for out of pocket transactions?
MyRockChip accepts all the typical forms of payment for out of pocket chip repairs:
Cash is King!
**Venmo, Zelle, & Bitcoin and credit cards for $5 additional
Covid Windshield Repair
It is safe per the guidelines of the CDC to utilize our mobile rock chip no-contact service should you be concerned about being in close proximity. during these times of social distancing and it’s Green to boot! We do not need access to the interior of your vehicle if the break is smaller then 6”
We can text you the copy of the invoice (talk about being green)
We do not need access to the interior of your vehicle if the break is smaller then 6”
You can stay in your car with your window cracked, weather depending
We can still social distance with no problems whatsoever
“Russ came out within 2hrs of my call. He had the crack repaired within a minutes. I knew there would be a scar, but it was half the size of what I expected. Although the chip was the size of a quarter and very deep he had no spreading. I like to do business with small companies for a reason. Although he worked quickly the quality is far above anything the factory companies could deliver. I have used the large factory companies with terrible results. Russ not only did great work, but did it with kindness and an attitude that I was not a bother to him. I would recommend them to anyone needing the services they provide.” ~Phyllis S